Terms of Service & User Agreement

Last updated: August 10, 2025

Agreement Scope & Platform Compliance

These Terms of Service govern your use of Forex Flow's educational platform and services. By accessing our website, enrolling in courses, or interacting with our content, you agree to comply with these terms and all applicable laws and regulations. This agreement includes specific provisions related to advertising platform compliance, data collection practices, and user responsibilities.

As an educational service provider specializing in currency trading instruction, we work with major advertising platforms including Google, Facebook, and Microsoft to deliver relevant content and measure educational outcomes. Our terms ensure compliance with platform-specific policies while protecting both user interests and business operations.

These terms may be updated periodically to reflect changes in our services, legal requirements, or advertising platform policies. Continued use of our services after changes indicates acceptance of updated terms. We will notify users of material changes through website notices and other appropriate communication channels.

Advertising & Marketing Terms

Data Collection & Consent Requirements

Advertising Cookie Consent: By using our website, you consent to the placement of advertising cookies and tracking pixels from Google, Facebook, and Microsoft for the purpose of delivering relevant educational content and measuring marketing effectiveness. You may withdraw consent at any time through cookie preference settings.

Marketing Data Processing: We collect and process personal data including website behavior, course interests, engagement patterns, and demographic information for marketing personalization, audience creation, and campaign optimization purposes.

Third-Party Tracking Integration: Our website integrates with advertising platforms that may collect additional information about your browsing behavior, interests, and interactions across their networks to improve advertising relevance and attribution accuracy.

Cross-Device Tracking: Marketing data may be linked across multiple devices and browsers when you're logged into advertising platform accounts to provide consistent user experiences and accurate conversion measurement.

Targeting & Personalization Practices

Interest-Based Advertising: We use your website interactions, course inquiries, and content engagement to create interest profiles for displaying relevant forex education advertisements across advertising networks and partner websites.

Remarketing Activities: Visitors to our website may see targeted advertisements about our courses and educational content on other websites, social media platforms, and search engines based on their previous interactions with our platform.

Lookalike Audience Creation: We may use aggregated data about our students and website visitors to create lookalike audiences on advertising platforms, helping us reach potential students with similar interests in currency trading education.

Geographic and Demographic Targeting: Our advertising campaigns may target specific geographic regions, age groups, interests, and demographic segments to ensure educational content reaches the most relevant audiences.

Behavioral Advertising: We analyze user behavior patterns, page views, time spent on content, and interaction events to optimize advertising delivery and improve the relevance of educational marketing messages.

Marketing Communications & Opt-Out

Email Marketing Consent: By submitting contact forms or course inquiries, you consent to receive educational content, course updates, and marketing communications via email. You may unsubscribe at any time using the links provided in our emails or by contacting us directly.

Educational Content Distribution: We may send newsletters, course announcements, trading education tips, and promotional offers related to forex learning opportunities based on your expressed interests and engagement with our platform.

Social Media Advertising: Your interactions with our website may influence the educational advertisements you see on social media platforms including Facebook, Instagram, LinkedIn, and Twitter through remarketing and custom audience features.

Marketing Frequency Management: We implement frequency capping and delivery optimization to ensure marketing communications remain relevant and non-intrusive while maximizing educational value for recipients.

User Obligations & Prohibited Activities

User Responsibilities

Accurate Information: Users must provide truthful, accurate, and complete information when registering for courses, submitting contact forms, or participating in educational programs. False information may result in service termination.

Age Requirements: Users must be at least 16 years old to provide consent for advertising cookies and data collection. Users under 18 should have parental consent to participate in paid educational programs.

Account Security: Users are responsible for maintaining the confidentiality of login credentials, reporting unauthorized access, and ensuring their account information remains current and accurate.

Legal Compliance: Users must comply with all applicable local, national, and international laws when accessing our services, including regulations related to financial education, data protection, and online conduct.

Intellectual Property Respect: Users must respect all copyright, trademark, and intellectual property rights in educational materials, course content, and marketing assets provided through our platform.

Strictly Prohibited Activities

Advertising Fraud:

Clicking on advertisements with intent to generate false impressions, artificially inflating advertising metrics, using automated tools to interact with ads, or engaging in click fraud activities.

System Interference:

Circumventing tracking mechanisms, blocking advertising pixels, using tools to prevent data collection, or interfering with platform functionality and marketing measurement systems.

Content Violations:

Posting illegal, harmful, misleading, or inappropriate content, sharing false trading information, promoting unauthorized financial services, or violating community standards.

Data Misuse:

Scraping or harvesting data from our website, attempting to access other users' personal information, reverse engineering tracking mechanisms, or using data for unauthorized purposes.

Impersonation:

Creating false identities, impersonating other users or organizations, misrepresenting credentials or experience, or providing misleading information about qualifications.

Spam Activities:

Sending unsolicited communications, distributing malware or viruses, engaging in phishing activities, or using our platform for unauthorized marketing purposes.

Content Standards & Community Guidelines

Educational Focus: All user-generated content must relate to legitimate forex education, trading learning, or relevant financial topics. Off-topic or promotional content unrelated to educational purposes is prohibited.

Professional Conduct: Users must maintain professional and respectful communication in all interactions, avoiding harassment, discrimination, offensive language, or behavior that creates a hostile learning environment.

Trading Advice Restrictions: Users may not provide specific trading advice, investment recommendations, or financial guidance unless properly licensed. Educational discussions must clearly distinguish between learning content and actionable advice.

Accuracy Standards: Information shared by users should be accurate and verifiable when discussing market concepts, trading principles, or educational content. Deliberately misleading information is prohibited.

Advertising Platform Compliance

Google Ads Policy Compliance

Prohibited Content Standards: We comply with Google's policies prohibiting counterfeit goods, dangerous products, inappropriate content, and misleading claims in all educational materials and advertising content.

Financial Services Compliance: Our forex education advertising adheres to Google's financial services policies, including proper disclosure of educational nature, compliance with local regulations, and responsible marketing practices.

Landing Page Requirements: All advertising campaigns link to functional, relevant landing pages with clear educational content, accurate course descriptions, and transparent pricing information.

Data Usage Compliance: We follow Google's data use policies for advertising, including proper consent collection, data minimization principles, and compliance with Google Consent Mode v2 requirements.

Editorial Standards: Our advertising content meets Google's editorial guidelines for clarity, relevance, professionalism, grammar, and spelling accuracy across all campaign materials.

Facebook/Meta Advertising Compliance

Community Standards Adherence: All content complies with Facebook's community standards emphasizing authentic identity, respectful communication, safety, dignity, and positive user experiences.

Financial Product Policies: Our educational advertising follows Meta's financial products policies, including appropriate disclaimers, educational focus emphasis, and compliance with special ad category requirements when applicable.

Custom Audience Terms: We use Facebook's custom audience features in compliance with their terms of service, including proper data handling, user consent requirements, and audience creation guidelines.

Pixel Usage Guidelines: Facebook Pixel implementation follows Meta's guidelines for data collection, conversion tracking, and privacy compliance, including proper consent management and data retention practices.

Business Verification: We maintain required business verification status and comply with Meta's policies for educational service advertising, including transparency requirements and advertiser identity verification.

Microsoft/Bing Ads Compliance

Content Policy Adherence: All advertising content complies with Microsoft Advertising policies regarding prohibited and restricted content categories, ensuring educational focus and professional presentation.

Editorial Guidelines: Our campaigns meet Microsoft's editorial standards for grammar, punctuation, spelling accuracy, and professional communication across all advertising materials and landing pages.

Landing Page Standards: Landing pages meet Microsoft's requirements for relevance, functionality, transparency, and user experience, providing clear educational value and course information.

Data Collection Compliance: UET tag implementation and data collection practices comply with Microsoft Advertising data usage terms, privacy requirements, and consent management standards.

Geographic Compliance: Our advertising campaigns respect Microsoft's geographic restrictions and comply with country-specific advertising limitations and local regulatory requirements.

Liability Limitations & Service Disclaimers

Educational Service Disclaimers

No Financial Advice: Our educational content is for informational and learning purposes only. We do not provide investment advice, trading recommendations, or financial guidance. All trading decisions are made at your own risk and discretion.

Educational Results: We make no guarantees about learning outcomes, skill development speed, or trading proficiency achievement. Individual results vary based on commitment, practice, prior experience, and market conditions.

Market Risk Acknowledgment: Forex trading involves substantial risk of loss. Our education helps users understand these risks but cannot eliminate them. Students must understand that trading can result in significant financial losses.

No Earnings Guarantees: We do not promise specific trading results, profit levels, or income potential. Trading success depends on many factors beyond educational preparation including market conditions, capital availability, and individual skills.

Advertising & Platform Disclaimers

Third-Party Platform Availability: We are not responsible for the availability, functionality, or policies of third-party advertising platforms including Google, Facebook, or Microsoft. Platform changes may affect our advertising capabilities without notice.

Advertising Performance Variance: Marketing campaign performance, reach, and effectiveness may vary due to platform algorithm changes, audience behavior, competitive factors, and other external variables beyond our control.

Data Platform Dependencies: Our data collection and marketing personalization depend on third-party platform capabilities. Changes to platform policies or functionality may affect our ability to provide personalized experiences.

Attribution Accuracy: While we use industry-standard tracking and attribution methods, some marketing measurement may be impacted by browser changes, privacy settings, and platform limitations affecting accuracy.

Liability Limitations

Maximum Liability: Our total liability for any claims arising from use of our services is limited to the amount paid by the user for the specific service in question, or €100 EUR, whichever is less.

Consequential Damages Exclusion: We are not liable for indirect, incidental, special, consequential, or punitive damages including lost profits, trading losses, business interruption, or data loss.

Third-Party Actions: We are not responsible for actions, policies, or technical issues of advertising platforms, payment processors, hosting providers, or other third-party services we utilize.

User Content Liability: Users are solely responsible for content they post, share, or distribute through our platform and must indemnify us against any claims arising from user-generated content.

Force Majeure: We are not liable for delays or failures in service delivery caused by circumstances beyond our reasonable control including technical outages, regulatory changes, or platform policy modifications.

User Indemnification

User Responsibility: Users agree to indemnify and hold harmless Forex Flow from any claims, damages, costs, or legal fees arising from their use of our services, violation of these terms, or infringement of third-party rights.

Content Indemnification: Users are responsible for any claims related to content they submit, post, or share through our platform, including copyright infringement, defamation, or privacy violations.

Compliance Violations: Users must indemnify us for any costs or penalties resulting from their violation of advertising platform policies, applicable laws, or regulatory requirements.

Legal Information & Dispute Resolution

Applicable Law & Jurisdiction

Governing Law: These terms are governed by the laws of the Netherlands, without regard to conflict of law principles. All legal relationships between users and Forex Flow are subject to Dutch law.

Jurisdiction: Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts in Amsterdam, Netherlands.

Language of Proceedings: Legal proceedings shall be conducted in English, with Dutch law serving as the substantive legal framework for dispute resolution.

International Users: Users from other jurisdictions acknowledge that Dutch law governs these terms, though local consumer protection laws may also apply where legally required.

Dispute Resolution Process

Informal Resolution: Before initiating formal legal proceedings, parties agree to attempt good faith resolution through direct communication and negotiation for a period of 30 days.

Mediation Option: If informal resolution fails, parties may agree to participate in mediation through a mutually acceptable mediator before pursuing litigation.

Small Claims Exception: Either party may pursue claims in small claims court if the dispute qualifies under applicable small claims court rules and procedures.

Legal Costs: Each party is responsible for their own legal costs and attorney fees unless otherwise provided by applicable law or court order.

Service Changes & Term Updates

Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to users. Material changes affecting paid services will include appropriate transition periods.

Terms Updates: These terms may be updated to reflect service changes, legal requirements, or advertising platform policy updates. Users will be notified of material changes through website notices and direct communication.

Continued Use Acceptance: Continued use of our services after term updates constitutes acceptance of modified terms. Users who disagree with changes may terminate their relationship with our services.

Version History: We maintain records of term versions and update dates for reference and legal compliance purposes.

Legal Notices & Contact

Legal Notice Delivery: Legal notices must be delivered through our website contact form with "Legal Notice" clearly indicated in the subject line. Notices are deemed received when acknowledged by our legal team.

DMCA Compliance: Copyright infringement claims should be submitted through our contact form with all required DMCA notice elements including identification of copyrighted work and alleged infringement.

Regulatory Inquiries: Regulatory authorities may contact us through official channels for compliance information, user data requests, or policy clarification as required by applicable law.

Business Information: Forex Flow operates as an educational service provider specializing in currency trading instruction for the Netherlands market and international students.